Shipping & Returns
Shipping – Our intent is to ship all orders within 1-2 business days, but orders placed on Fridays and weekends may not ship until Tuesday. From time to time other delays may happen but such delays are not common.
Shipping Insurance – If you want your package insured from damage, loss or theft while in transit you must buy the optional insurance. Without purchasing this insurance, in the event the package is lost or stolen, there will be a max claim paid of $100 per package. Keep in mind that we combine shipments so up to 66 pounds of ammo will be packed into a single package. In the event of a lost package or package that shows delivered that you have not received you must report the loss immediately upon discovery of the loss. Shipments that show as delivered that have not been received by you, the customer, must be reported to SGAmmo by email in no more than 3 days in order for us to file a loss claim for restitution.
Shipping Quotes: To get a shipping quote add items to your cart the start the check out process. There will be a section in the first stage of check out where you can get a shipping quote for your order.
Returns & Canceled Orders – All sales are final, we cannot take ammunition in return that has been in the hands of the public. Exceptions are made for defective merchandise only. In the event of you receiving product that is defective from the manufacturer we will either have the return made to the manufacturer for exchange or to us for an exchange or refund, our choice. All military surplus ammo sold ‘AS IS’ but will be as pictured and described.
If a shipment is refused by the customer or an order is canceled, the order is subject to up to a 10% restocking fee to cover the lost costs of the transaction. No refund of original shipping charges will be made on refused shipments, or canceled orders that have been picked up by the shipping company we use. Return shipping costs are also the responsibility of the customer and if a package is refused they are paid by SGAmmo and will be removed from the refund.